Part 3 of a 6-part series on interviewing tips to capture stories from other people.
3. Really listen to the other person
a. Give your undivided attention – Treat this interview as your one and only chance to understand this person’s story. You never know when circumstances may prevent you from having another opportunity.
b. Let the other person talk – Ask your question, then listen to what they say. Don’t interrupt while they answer and don’t argue if your opinion differs. You want to record what they have to say, not so much your own responses and stories
c. Read their body language – Watch for visual clues: Are they reluctant to answer your question? Are they having a hard time forming a response and need some encouragement? Are they getting choked up and need a glass of water?
d. Wait until they finish – As they are speaking, they may think of something else to tell you. If it looks like they are thinking, give them more time to respond. These may be some of the best and most meaningful answers you will get.